Managed IT Services

Technology is the backbone of your business, we provide Managed IT Services that ensure your organisation remains operational, secure, and competitive while keeping costs predictable and manageable.

IT Management

From documentation to vendor coordination, we handle every aspect of IT management, including:

  • Network Diagrams & Documentation
  • IT Knowledge Base
  • Vendor Selection & Management
  • Contract Management
  • Microsoft Cloud Management
  • Comprehensive Monthly Reporting

IT Operations

 We keep your IT environment running smoothly with:

  • Workstation, Server & Firewall Management
  • Mobile Device Management
  • Unlimited Remote Support
  • Patch & Change Management
  • IT Device Optimisation & Maintenance
  • Networking Device Management & Monitoring
  • WAN Connectivity Monitoring & Management
  • Managed Endpoint Security
  • Managed Backup Services

IT Strategy

We help you plan for the future with a Strategic IT Roadmap and Quarterly Business Reviews (QBRs) to ensure your technology stays aligned with your business goals.

IT Procurement

We simplify procurement, ensuring you always have the right technology at the right time:

  • Procurement Services
  • Equipment Financing & Rentals
  • License Renewals
  • Warranty & Lifecycle Management

The Benefits of Managed IT Services

Managed IT Services are like preventative maintenance for your business—catching issues before they become costly problems.

  • Cost Predictability: Say goodbye to surprise IT expenses. Our fixed-rate model makes budgeting and financial planning easy.
  • Stability & Business Continuity: 24/7 monitoring ensures maximum uptime, keeping your operations running smoothly.
  • Proactive IT Management: We identify and resolve potential IT issues before they disrupt your business.
  • Regulatory Compliance: We help you meet industry security and compliance standards, protecting sensitive data.
  • Peace of Mind: Our dedicated team works around the clock, so you can focus on growing your business while we manage your IT.

Who Needs Managed IT Services?

Managed IT Services are essential for businesses of all sizes. Whether you’re looking for full IT management or extra support for your internal team, Innate Technology Solutions provides the expertise, security, and guidance you need to succeed.

During your initial business assessment, we will:

  • Identify weaknesses and security risks
  • Assess network security, system stability, and backup solutions
  • Build a tailored IT strategy that aligns with your business objectives

Let’s discuss how we can support your business. Request a complimentary assessment today, and we’ll be in touch within 24 hours.

Talk to Our IT Experts

IT Project Management Services

Technology initiatives such as cloud migrations, system upgrades, or office relocations are complex and time-consuming. That’s why we also provide IT Project Management Services; helping you plan, manage, and deliver projects on time and within budget.

Why Choose Innate?

  • Proven Experience: Decades of delivering IT projects across industries.
  • Team Extension: Extra support for your in-house IT team when workloads peak.
  • End-to-End Delivery: From planning to post-implementation support.
  • Tailored Approach: Bespoke project strategies built around your goals and budget.

What We Manage

  • System Migrations & Upgrades
  • Cloud Migration & Integration
  • Cybersecurity Projects
  • Hardware Refreshes
  • Microsoft 365 Deployments
  • Office Moves & New Location Setups
  • International Expansion (including Africa)

Our Approach

  • Clear Project Planning & Roadmaps
  • Vendor & Resource Coordination
  • Risk Management & Issue Resolution
  • Transparent Reporting & Status Updates